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After the player filed a complaint with us, we asked him for more information and invited the casino's representatives to join the discussion. The casino eventually paid the player and confirmed the payment. We marked the complaint as 'resolved' in our system.
The player's winnings have disappeared without further explanation. The player later sent us an email confirming that the issue was resolved.
Easily the best Casino I've played at in a long time, registration and deposit were breeze, had Pretty good luck from the start. My $30 deposit lasted me about 12 hours,and cashed out $100. After requesting cash out, I had to verify my address, ID and phone number.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
The player from Switzerland is experiencing difficulties withdrawing her winnings due to ongoing verification. Player’s complaint has been resolved successfully.
Повышенные кэфы. Раз в неделю букмекер отбирает список событий, всегда которые дает повышенные коэффициенты.
The casino had asked for additional credentials, which the player had provided. Despite this, the player had not received any response from the casino. We then had requested the casino to set a deadline for the refund. Finally, the player had informed us that the issue had been resolved successfully. We then had marked the complaint as 'resolved'.
The Complaints Team advised the player to be patient and wait at least 14 days before submitting a complaint. The player later confirmed that the withdrawal had been received. The complaint was marked as resolved.
Киберспорт. Отдельный раздел для киберспортивных событий – здесь можно найти ранее информации по событию, заместо в разделе «Спорт», хотя ставки можно намывать как и там, в свой черед там.
The player from Germany had been awaiting a payout of 2500€ since April 19, 2024. The casino attributed the delay to technical problems with the payment provider. He confirmed that he had successfully completed the full KYC verification process and all his previous withdrawals had been successful.
The player from the Netherlands had his winnings capped as if they’ve been generated from a free bonus play solely.
The player from copyright had had his account closed at GetSlots casino, where he had had a pending withdrawal of $693 and a deposit of $600 towards a new bonus offer. He had stated that he was unable to contact the casino. The player had completed account verification and had played slots and table games within the bonus rules.
Как мы раньше говорили процедуру дополнительной верификации запускают для тех, кого заподозрили в нечестной игре; если игрок попал в базу сомнительных клиентов (конторы этой базой find here между собой делятся), ему дополнительная верификация надо надеяться «прилететь» сразу через регистрации.
The player from Bulgaria had encountered issues with his withdrawal requests at an online casino. Despite having verified his profile, his withdrawal requests had been repeatedly rejected without explanation. He had attempted to withdraw his winnings through various means, including three different bank accounts, but all attempts were unsuccessful.